Privacy Policy
Welcome to the website of the School of Foreign Languages Glota (hereinafter: "Glota", "we" or "us"). These Privacy Policy explain how we collect, process, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. Please read these Rules carefully.
1. Data Controller
The controller of your personal data is:
Glota, obrt za poduku i prevođenje
Pavla Pejačevića 28
31000 Osijek
Croatia
OIB: 74615751209
e-mail: info@glota.eu
The officer responsible for the collection and processing of personal data of users of this website is Ana Primorac Eržić.
2. What personal data do we collect?
We collect the following personal data from users who enroll in our courses:
- first and last name
- e-mail address
- OIB
- residential address and
- mobile phone number.
These data are collected exclusively for the following purposes:
- conducting foreign language courses
- issuing invoices
- enabling access to online classes
3. Cookies
Our website uses cookies to ensure functionality and improve user experience. Cookies are small computer files that serve for communication between this site and your device. Our cookies do not harm your device or browser in any way and do not track your browsing outside this site. If you wish to delete cookies, you can do so at any time in your browser settings - in the "Privacy" section.
The user can choose to accept all cookies or only the necessary ones. If only necessary cookies are accepted, some functionalities, such as the ability to change the background, will not be available.
4. Legal basis for data processing
We process your personal data on the following legal bases according to the GDPR:
- performance of a contract (Article 6.1.b GDPR): The data are necessary for enrollment in the course, organization of classes and issuance of invoices.
- legal obligation (Article 6.1.c GDPR): Collection of OIB and other data is necessary for compliance with tax and accounting regulations.
- consent (Article 6.1.a GDPR): In the case of using cookies that are not necessary for the functionality of the site, we will request your explicit consent.
5. How do we use your data?
We use your personal data only for the purposes for which they were collected, including the organization and implementation of courses (e.g. contacting participants, class schedule, etc.):
- providing access to the online teaching platform.
- issuing invoices and compliance with financial obligations.
- Improving the functionality of our website (via analytical cookies, with your consent).
Your data will not be used for marketing purposes without your explicit consent.
6. How do we store and protect your data?
The security of your personal data is our priority. We take the following measures:
- use of SSL/TLS encryption for data transmission
- application of modern technologies for secure data storage
- restricting access to data only to authorized persons.
- regular updating of security measures to prevent unauthorized access, loss or misuse of data.
7. With whom do we share your data?
We share your personal data only when necessary, including:
- with service providers that enable online teaching (e.g. video call platforms), ensuring that they also comply with GDPR
- with accounting services for compliance with tax regulations
- with state authorities, if required by legal obligations.
We do not sell or share your data with third parties for marketing purposes.
8. How long do we keep your data?
We keep your personal data only as long as necessary to fulfill the purpose of collection or according to legal obligations:
- data necessary for contract performance (e.g. course enrollment) are kept for the duration of the course and an additional 12 months after completion, unless the law requires a longer period
- data related to accounting (e.g. OIB, invoices) are kept according to Croatian accounting regulations
- after the retention period expires, the data are securely deleted or anonymized.
9. Your rights under the GDPR
Under the GDPR, you have the following rights regarding your personal data:
- right of access: You can request access to the data we process.
- right to rectification: You can request correction of inaccurate data.
- right to erasure ("right to be forgotten"): You can request deletion of data, unless we are legally obliged to keep it
- right to restriction of processing: You can request restriction of data processing in certain cases.
- right to data portability: You can request transfer of data to another controller
- right to object: You can object to data processing, especially if it is based on legitimate interest.
- right to withdraw consent: If you have given consent (e.g. for cookies), you can withdraw it at any time.
To exercise your rights, contact us here or at the e-mail address info@glota.eu. We will respond within 30 days.
10. Contact and complaints
If you have any questions about these Privacy Policy or the processing of your data, contact us at: e-mail address info@glota.eu or by post to Pavla Pejačevića 28, 31000 Osijek. If you believe that your rights have been violated, you can file a complaint with the Personal Data Protection Agency (AZOP):
Personal Data Protection Agency
Selska cesta 136, 10000 Zagreb
E-mail: azop@azop.hr
11. Final provisions
Cookies apply to all users of the site on the domain https://glota.eu. A user who does not wish to accept our necessary cookies should leave this domain.
The collection of personal data from point 2 of these Privacy Policy applies only to those users who choose one of our programs and become users of one of our services, i.e. participants in a foreign language course at the School of Foreign Languages Glota. If someone does not want us to collect and process his or her personal data from point 2, they should not fill out the enrollment form. By filling out and sending their data, the user is deemed to have read, understood and accepted these Privacy Policy in full.
12. Changes to the Privacy Policy
We reserve the right to change these Privacy Policy to ensure compliance with regulations or to improve our services. We will notify you of all changes via the website or e-mail.
Last updated: May 2, 2025.













