Privacy Policy
Welcome to the website of the School of Foreign Languages Glota (hereinafter: "Glota", "we" or "us"). These Privacy Policy explain how we collect, process, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. Please read these Rules carefully.
1. Data Controller
The controller of your personal data is:
Glota, obrt za poduku i prevođenje
Pavla Pejačevića 28
31000 Osijek
Croatia
OIB: 74615751209
e-mail: info@glota.eu
The officer responsible for the collection and processing of personal data of users of this website is Ana Primorac Eržić.
2. What personal data do we collect?
We collect the following personal data from users who enroll in our courses:
- first and last name
- e-mail address
- OIB
- residential address and
- mobile phone number.
These data are collected exclusively for the following purposes:
- conducting foreign language courses
- issuing invoices
- enabling access to online classes
3. Cookies
Our website uses cookies to ensure functionality and improve user experience. Cookies are small computer files that serve for communication between this site and your device. Our cookies do not harm your device or browser in any way and do not track your browsing outside this site. If you wish to delete cookies, you can do so at any time in your browser settings - in the "Privacy" section.
The user can choose to accept all cookies or only the necessary ones. If only necessary cookies are accepted, some functionalities, such as the ability to change the background, will not be available.
4. Legal basis for data processing
We process your personal data on the following legal bases according to the GDPR:
- performance of a contract (Article 6.1.b GDPR): The data are necessary for enrollment in the course, organization of classes and issuance of invoices.
- legal obligation (Article 6.1.c GDPR): Collection of OIB and other data is necessary for compliance with tax and accounting regulations.
- consent (Article 6.1.a GDPR): In the case of using cookies that are not necessary for the functionality of the site, we will request your explicit consent.
5. How do we use your data?
We use your personal data only for the purposes for which they were collected, including the organization and implementation of courses (e.g. contacting participants, class schedule, etc.):
- providing access to the online teaching platform.
- issuing invoices and compliance with financial obligations.
- Improving the functionality of our website (via analytical cookies, with your consent).
Your data will not be used for marketing purposes without your explicit consent.
6. How do we store and protect your data?
The security of your personal data is our priority. We take the following measures:
- use of SSL/TLS encryption for data transmission
- application of modern technologies for secure data storage
- restricting access to data only to authorized persons.
- regular updating of security measures to prevent unauthorized access, loss or misuse of data.
7. With whom do we share your data?
We share your personal data only when necessary, including:
- with service providers that enable online teaching (e.g. video call platforms), ensuring that they also comply with GDPR
- with accounting services for compliance with tax regulations
- with state authorities, if required by legal obligations.
We do not sell or share your data with third parties for marketing purposes.
8. How long do we keep your data?
We keep your personal data only as long as necessary to fulfill the purpose of collection or according to legal obligations:
- data necessary for contract performance (e.g. course enrollment) are kept for the duration of the course and an additional 12 months after completion, unless the law requires a longer period
- data related to accounting (e.g. OIB, invoices) are kept according to Croatian accounting regulations
- after the retention period expires, the data are securely deleted or anonymized.
9. Your rights under the GDPR
Under the GDPR, you have the following rights regarding your personal data:
- right of access: You can request access to the data we process.
- right to rectification: You can request correction of inaccurate data.
- right to erasure ("right to be forgotten"): You can request deletion of data, unless we are legally obliged to keep it
- right to restriction of processing: You can request restriction of data processing in certain cases.
- right to data portability: You can request transfer of data to another controller
- right to object: You can object to data processing, especially if it is based on legitimate interest.
- right to withdraw consent: If you have given consent (e.g. for cookies), you can withdraw it at any time.
To exercise your rights, contact us here or at the e-mail address info@glota.eu. We will respond within 30 days.
10. Contact and complaints
If you have any questions about these Privacy Policy or the processing of your data, contact us at: e-mail address info@glota.eu or by post to Pavla Pejačevića 28, 31000 Osijek. If you believe that your rights have been violated, you can file a complaint with the Personal Data Protection Agency (AZOP):
Personal Data Protection Agency
Selska cesta 136, 10000 Zagreb
E-mail: azop@azop.hr
11. Final provisions
Cookies apply to all users of the site on the domain https://glota.eu. A user who does not wish to accept our necessary cookies should leave this domain.
The collection of personal data from point 2 of these Privacy Policy applies only to those users who choose one of our programs and become users of one of our services, i.e. participants in a foreign language course at the School of Foreign Languages Glota. If someone does not want us to collect and process his or her personal data from point 2, they should not fill out the enrollment form. By filling out and sending their data, the user is deemed to have read, understood and accepted these Privacy Policy in full.
12. Changes to the Privacy Policy
We reserve the right to change these Privacy Policy to ensure compliance with regulations or to improve our services. We will notify you of all changes via the website or e-mail.
Last updated: May 2, 2025.
Cookie Options
Our services
Group course
4 or more people
60 school hours
Price: 250,00 €
Individual course
1 person
30 school hours
Price: 350,00 €
Semi-individual course
2 to 3 persons
30 school hours
Price: 300,00 €
Business language course
Group: more than 4 people, 60 school hours
Price: 280,00 €
Semi-individual: 2 to 3 persons, 30 school hours
Price: 330,00 €
Individual: 1 person, 30 school hours
Price: 380,00 €
German in medicine
Group: more than 4 people, 60 school hours
Price: 280,00 €
Semi-individual: 2 to 3 persons, 30 school hours
Price: 330,00 €
Individual: 1 person, 30 school hours
Price: 380,00 €
German in the hospitality industry
Group: more than 4 people, 60 school hours
Price: 280,00 €
Semi-individual: 2 to 3 persons, 30 school hours
Price: 330,00 €
Individual: 1 person, 30 school hours
Price: 380,00 €
German in construction
Group: more than 4 people, 60 school hours
Price: 280,00 €
Semi-individual: 2 to 3 persons, 30 school hours
Price: 330,00 €
Individual: 1 person, 30 school hours
Price: 380,00 €
Preparation for graduation and exams
Glota Foreign Language School offers preparation for the high school graduation exam as well as instruction for university exams in English, German and Italian. Price upon request.
Translations and proofreading
We offer translations from English, German and Italian into Croatian and vice versa. We also offer proofreading services for texts in English, German and Croatian. The price depends on the quantity of material and the deadline.
Certificate of knowledge level
At Glota you can get a certificate of your level of English, German or Italian language proficiency. It is in line with current European standards.
Price: 30,00 €
Online & live
We adapt to you. You can choose whether to come to the courses in our classroom or attend them via video link.
Exams are partly taken online (all except conversation).
For companies and organizations
Companies, public institutions and other organizations can enroll their employees/members in a group course under any program on this page.
Check your language skills
Take a short online test and find out what skills you still need to improve. You will receive a complete diagnostic: your level of knowledge in vocabulary, spelling, and grammar.
Choose language:
Reviews from our students
Frequent questions
You express interest in attending a course by filling out our short online form in which you define your area of interest. If you are interested in a language course and already know your language level before registering at Glota, that is all you need to do until we contact you by email about the further procedure.
After you have registered and are not sure about your language level, you can take our free online initial test in English and/or German. When your results arrive by email, we will contact you regarding the oral part of the exam, for which we will book an online slot lasting up to a maximum of 30 minutes.
Your oral exam will be a relaxed conversation on topics at the level indicated by the written part of the test. We organize the oral part of the exam online or in person, according to your wishes and possibilities.
After testing, you can come to our office to sign the contract from Monday to Friday between 13:00 and 20:00 or request that the contract be sent by email, which you will then return signed.
When signing the contract, you pay a deposit of 24 euros for the first two hours. If you do not like the course in those 90 minutes, you are not obliged to continue or pay any further amount, as stated in the contract.
After you have signed the contract and paid the deposit, you will be able to enter your final preferred time slot in the schedule (the one you were already asked about in the online form). After receiving the notification by email, you can reserve your slot online in the schedule visible on our website after a few minutes. An important part of your reservation is the number of completed hours, which is visible to both you and the teacher so there is no confusion about attendance.
It is possible to reserve a slot one week in advance and to cancel or change it, if there are other available slots that suit you, at the latest 4 hours before the start of that slot.
If you do not cancel the slot on time, it is considered completed. A slot can only be cancelled in exceptional cases.
If the rest of the group can attend the course and you are unable to come in person, you can exceptionally join the lesson online. If you are unable to follow it that way due to injury or illness, the teacher will arrange individual consultations by agreement so that the missed material can be successfully caught up.
Classes are usually held twice a week on working days from Monday to Friday, each lasting 90 minutes. Individual courses of 30 school hours last 2 months, while group courses last 4 months. In exceptional cases such as illness etc., it is possible to have the course once a week or by agreement.
Individual courses can be paid in one payment or in two instalments over two months, while group courses can be paid in one payment or in 4 equal instalments over 4 months.
Individual lessons are paid after the lesson has been completed.
Payment is possible via mobile banking by scanning the QR code on the contract or in cash at the cash desk.
We always try to adapt to the student and work on the area that needs improvement, whether it is vocabulary, grammar, comprehension, conversation or written expression.
From our experience, it is usually weak oral production as a result of a lack of vocabulary or an ingrained fear of speaking in front of others.
We also work on the understanding of word types and grammatical structures of a particular language, which we will address systematically not only with classic textbooks, but above all with materials adapted to solving the specific problem, as well as tasks that students will regularly access online during the course.
